Here’s What that Means and Why This Should Matter to You.
Reason #1: WE BACK UP THE DRP
(Direct Repair Program)
Being on contract with an insurance company’s Direct Repair Program means that the body shop MUST work under that company’s guidelines. WE WORK WITH ALL INSURANCE COMPANIES–and that includes yours.
After a car accident, your insurance company may recommend that you use a direct repair program (DRP) and offer the option of using generic auto parts for the repair. It’s important to understand these options and their insurance ramifications.
The California Motorist Bill of Rights states that YOU MAY SELECT the repair facility of your choice. And, YOU ONLY NEED ONE ESTIMATE from the shop of your choice.
Reason #2: WE WANT YOU BACK!
We don’t spend lots of money on advertising, so our work, business ethics and customer service MUST be top notch, or we won’t stay in business….period. We want your business again next time, and we want your referrals. So, we will work hard to continue to earn your business and your referrals.
Reason #3: OUR GUARANTEE
Sichels Autobody is recognized as a certified member of DuPont Performance Alliance. We have demonstrated a commitment to ensuring customer satisfaction through process improvement and performance consistency. So, you can expect the highest quality work.