Why Bring Your Vehicle to Sichel’s?
Why Not Just Any Auto Body Shop in Santa Rosa?
It’s a fair question. You want your vehicle to look great after we’re done, you don’t want any problems with the repair or paint job, and you want a fair price. So, naturally, you should ask this question.
Here are some of the reasons why we have a 5-star rating with our customers. We hope you will be happy, too.
Exceptional Expertise in Paint Matching
Sichel’s Auto Body has the ability to duplicate all factory paint jobs for color matching repairs from collision, scratches, or vandalism. Many body shops will tell you they do this. But at Sichel’s, we also take it a step further, and strive to match texture and gloss of the finish as well.
Our goal is what we call an “invisible repair.” In other words, you can’t tell that anything ever happened! We take the time for an extra step in the process by using special infra-red heat lamps to completely bake the paint from the inside out before it is polished, which assures that our finishes stay looking just as good years from now as they do when you pick up your vehicle.
See our certifications on About Us for details.
We Use the Car-O-Liner Collision Repair System
One of the other main way Sichel’s Autobody expresses its commitment to 100% customer satisfaction is by using state-of-the-art collision repair equipment. Car-O-Liner is regarded as the best the industry has to offer worldwide.
In more than 30 years Car-O-Liner has provided the automotive industry with assured and precise collision repair systems, including Technical Development, Training and Service. Over 40 000 Car-O-Liner Collision Repair Systems are in use worldwide. Car-O-Liner runs operations of its own in Sweden, Norway, USA, UK, France, Germany, Thailand and China and sells through local distributors in more than 60 countries.
Car-O-Liner products are well known for their high quality, advanced technology and ergonomic design. Learn more about Car-O-Liner.
The Automotive Collision Repair Process
One of the things that helps us excel at our work is the organized, systematic way we go about repairing and painting vehicles. Here’s a quick overview so you can understand what we do when you bring your car to our shop.
- The Estimate– The estimator will inspect your vehicle to assess the amount of damage sustained. An estimate is prepared and you will be given a completion date and asked to sign authorization for repairs. The estimate is submitted to your insurance company for their approval of the repairs to be completed.
- Ordering Parts– The parts manager will order all the parts needed for the repair. Once parts arrive the vehicle can then be scheduled for repairs. Arrangements will be made with the car rental company if you need a rental.
- Remove Damaged Parts– Your vehicle is in the shop and is ready to be disassembled. Once parts have been removed, a secondary inspection will determine if there is any damage that couldn’t be detected initially. If more damage is found, a supplemental report will be completed and sent to the insurance company. Once approved, any additional parts will be ordered and an updated completion date will be given.
- Body and Structural Repair– If necessary, your vehicle will be placed on a unibody repair equipment. New panels will be prepared and installed. Priming, sealing, and corrosion protection is added to the new parts. All work is inspected and tested. Once the repairs are signed off, the vehicle will head to the paint department.
- Painting– First, your vehicle will be pressure washed and chemically cleaned. (We try to paint all pieces off the car to insure a proper and complete finish all the way around, so not to take a chance of the paint peeling later, this is a factory tip.) Next, it is prepped, primed, sanded and sealed. The last stage before entering the paint booth is taping and masking around the area(s) to be painted, which will protect the parts of the vehicle that will not need painting. Any dust particles will be removed so as not to interfere with the paint process. The vehicle is now ready to undergo multi-step refinishing using a water-born acrylic urethane paint system. This could be 2 or 3 stage system. In some rare cases it could be a single stage which is a urethane single stage.
- The Finishing Touches– Parts that were removed for painting are reassembled, the vehicle is realigned, and climate control is checked for proper operation. The vehicle is then detailed and any extras (such as pinstripes) are taken care of. The vehicle is inspected and taken for a test drive. After it checks out, you will be notified and a time is set for picking up your finished vehicle.